Junior HR Generalist Job York area,York and North Yorkshire England UK,HR/Recruitment

The Junior HR Generalist supports the day-to-day administration of People operations across our studios and headquarters
Most of your time is spent completing the recurring work that keeps our HR processes accurate and moving: responding to employee and manager questions, coordinating onboarding and offboarding, processing employee changes, maintaining records, supporting benefits and compliance administration, and helping execute the programs the People team runs
A smaller share of the role supports the day-to-day operation of our New York headquarters
This is the most junior role on the People team and is intentionally hands-on and execution-focused
You will be one of the first points of contact for routine employee and manager questions and will work from established policies, processes, and resources to resolve them
You will also learn when a question or situation requires additional judgment and should be escalated to another member of the People team
This role is ideal for someone with early HR experience who is highly organized, detail-oriented, and comfortable doing the administrative work that strong People operations depend on
You will gain exposure to a broad range of HR work across a fast-growing, multi-location retail business, with opportunities to take on greater responsibility as you build experience and demonstrate readiness
Employee and Manager Support:
Own the People Service Center queue as one of the first points of contact for employees and managers, responding to routine questions about policies, pay practices, time off, benefits, records, and People processes
Use established policies, resources, and templates to provide clear and consistent answers, and elevate questions that require additional judgment or review
Support studio and regional managers with routine People processes, including new hire paperwork, employee and schedule changes, attendance documentation, and separation administration
Identify employee relations, leave, accommodation, and other sensitive matters at intake and route them promptly to the appropriate People team owner with the relevant facts documented
Maintain help center articles, response templates, and other employee and manager resources so commonly asked questions receive clear and consistent answers
Employee Lifecycle and Records:
Coordinate onboarding and offboarding for studio and HQ employees, ensuring required documents, system steps, and notifications are completed accurately and on time
Process approved employee data changes in ADP and other People systems within your assigned scope
Partner with Payroll to confirm hires, employee changes, and separations are entered accurately before payroll cutoffs
Maintain employee files and records accurately and consistently, including completing recurring audits and following corrections through to resolution
Maintain People team trackers, calendars, and system records so information remains current and reliable
Support employee documentation and other recurring administrative processes throughout the employee lifecycle
Compliance and Benefits Administration:
Complete I-9 verification and reverification on schedule across all locations and maintain required documentation
Coordinate recurring multi-state compliance administration, including labor law postings, required employee notices, and training completion
Support benefits administration with our benefits partner, including new hire enrollment, qualifying life events, employee questions, and open enrollment communications
Gather and organize records and documentation needed for audits, compliance reviews, agency requests, and other People team needs
Maintain confidential employee records and information in accordance with established practices and…