L1/L2 IT Support Engineer
Job in
York, North Yorkshire, YO90, England, UK
Listed on 2026-02-20
Listing for:
Red King Resourcing
Full Time, Contract
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
2 Month Contract - Starting 2nd March
York, On-site
Your New Role
We are currently recruiting for a Level 1 / Level 2 IT Support Engineer to join a well-established organisation on a 2-month onsite contract.
This role is based within a hospice environment, so professionalism, empathy, and a calm, supportive approach are essential. You will be supporting staff who rely heavily on their IT systems, so clear communication and a customer-focused mindset are key.
Your Responsibilities
* Providing first- and second-line desktop support services to end users
* Troubleshooting hardware and software issues
* Supporting Windows desktops and peripherals
* Delivering hands-on user support across the site
* Managing users and groups within Microsoft 365
* Supporting SharePoint administration within the M365 tenant
You Will Have
* Previous L1 / L2 desktop support experience
* Strong troubleshooting skills across Windows environments
* Experience managing users and groups in Microsoft 365
* Exposure to SharePoint administration
* Excellent communication and customer service skills
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