2nd/3rd Line Support Engineer
Job in
York, North Yorkshire, YO90, England, UK
Listed on 2026-06-04
Listing for:
Xact Placements Limited
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Systems Engineer, Cloud Computing
Job Description & How to Apply Below
2nd / 3rd Line Support Engineer
Location:
Near Richmond, London (On-site) Salary: £38,000-£45,000 per annum Overview We’re hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology.
Key Responsibilities Provide 2nd/3rd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong knowledge of Microsoft 365, Windows environments, and basic networking Exposure to firewalls (Forti Gate desirable) and MDM solutions O365 conditional access and SharePoint setup Power
BI knowledge advantageous Good communication and organisational skills
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