Technical Lead, IT​/Tech, Cloud Computing: Infrastructure & Operations

WRK digital are proud to be partnering with a growing technology-for-good organisation dedicated to helping people with autism and special educational needs thrive in the workplace.

The role will be their first internal technology hire - a pivotal appointment that will shape the future of both their platform and technical capability. This is an opportunity to join a mission-led business where your work will have a genuine social impact every day.

They're looking for a hands-on Technical Lead who can take ownership of their technology platform, improve reliability and security, and help establish the foundations for future growth. You'll be their first in-house technology specialist, acting as the bridge between business needs, product development and technical delivery.

This is not a role for someone who wants to sit in meetings all day. They are looking for someone who enjoys solving problems, improving systems, writing code, automating processes and taking ownership of technology outcomes.

• Own technical operations and platform stability
• Act as the first point of contact for production incidents and outages
• Improve monitoring, alerting and incident management processes
• Reduce operational risk through better documentation and processes
• Work with external technology partners where specialist support is required

• Improve deployment processes and release management
• Introduce Infrastructure as Code and modern Dev Ops practices
• Build CI/CD pipelines and automation capabilities
• Strengthen security, governance and auditability
• Drive improvements in resilience, scalability and performance

• Contribute directly to platform development
• Support and maintain existing Node.js services
• Work alongside product stakeholders to deliver enhancements
• Help establish Agile delivery practices and technical standards
• Continuously improve engineering ways of working

• Provide technical guidance across the organisation
• Translate business requirements into practical technical solutions
• Support future technology recruitment and capability growth
• Help shape the technology roadmap alongside the leadership team

• Experience in a Technical Lead, Lead Engineer, Platform Engineer or Dev Ops role
• Strong cloud experience, ideally within Azure
• Experience supporting and operating production systems
• Hands-on experience with automation, CI/CD and Infrastructure as Code
• Strong problem-solving and troubleshooting skills
• Comfortable working autonomously and taking ownership
• Experience in a startup, scale-up or small technology team
• Experience introducing Dev Ops and engineering best practices
• Exposure to AI-enabled products or services
• Experience working in social impact, education or healthcare environments