Fortinet Networks & Security Engineer - Systems Integrator

Ready to take the next step in your career?

Join a growing technology services provider with an experienced network support team delivering secure and reliable solutions for customers. The organisation is looking for a technical leader to help drive service improvements, resolve complex issues, and strengthen network operations.

This opportunity is ideal for a Senior Network Engineer looking to take ownership as the top escalation point within a 3rd and 4th line support function. The role involves working extensively with Fortinet technologies, leading proactive improvement initiatives, identifying recurring issues, and enhancing the overall reliability of customer environments.

Responsibilities:

• Own 3rd and 4th line escalations across the Fortinet estate, the senior technical authority on the team
• Drive proactive support, identify recurring issues, run BAU improvement projects, and reduce ticket volume before it happens
• Manage and support Forti Gate, Forti Manager, Forti Analyzer, FortiSD-WAN, and FortiSASE environments
• Support SD-WAN deployments and ongoing management across the customer base
• VPN configuration, management, and troubleshooting across the estate
• Use Logic Monitor or PRTG for network monitoring and performance visibility
• Support the project team when required, dip into project delivery alongside BAU
• Contribute to a staggered shift pattern, 7am-5:30pm across a team of six
• Forti Gate, Forti Manager, Forti Analyzer, FortiSD-WAN, FortiSASE
• VPN, Logic Monitor / PRTG
• Meraki, Cisco, HPE Aruba / Silverpeak SD-WAN

Skills/Must Have:

• Deep Fortinet expertise, Forti Gate, Forti Manager, Forti Analyzer, and SD-WAN hands-on experience
• SD-WAN experience essential, Fortinet SD-WAN preferred, Meraki or HPE Aruba Silverpeak also considered
• Consultant or senior engineer background happy to step into a senior support-focused role
• Proactive mindset, you look for root causes and fix them, not just close the ticket
• VPN configuration and troubleshooting experience across the Fortinet stack
• Logic Monitor or PRTG monitoring platform experience beneficial
• Fortinet NSE5 certification preferred, other NSE certs considered
• Comfortable in a staggered shift environment, 7am-5:30pm rotated across the team

Working Pattern:

• Hybrid:
  Wednesday in the office, rest from home
• Staggered shifts: 7am-5:30pm across a team of six
• Potential on-call element

Benefits:

• Almost entirely Fortinet, if that's your world, this role lets you live in it
• Proactive support focus, you're improving the network, not just firefighting
• Just one day a week in the office, genuinely flexible working arrangement
• Skilled, established team, you're joining peers, not carrying juniors
• Project team exposure, variety without it being a pure delivery role
• Senior technical authority, real escalation ownership, not another mid-level support seat

Salary:

• £55,000 base salary