Contract Manager

Contract Manager –

Location:

Sheffield – Salary: £30,000 – £40,000 (dependent on experience) –

Working Hours:

8am – 5pm

We are working on behalf of our client who is seeking a customer‑focused Contract Manager to oversee post‑order project delivery within the construction materials sector, with a particular focus on doors. This role is responsible for managing contracts from order confirmation through to completion, ensuring customer requirements are met while maintaining high service standards and operational efficiency.

• Manage contracts post‑order, ensuring accurate processing and smooth project delivery in line with customer specifications.
• Act as the primary point of contact for customers, maintaining clear and consistent communication throughout the project lifecycle.
• Coordinate internally with production, logistics, and sales teams to ensure timely fulfilment of orders.
• Monitor project progress, proactively identifying and resolving issues to avoid delays or dissatisfaction.
• Manage customer expectations effectively, ensuring any changes or challenges are communicated clearly and professionally.
• Maintain accurate records of orders, communications, and project updates using internal systems and MS Office tools.
• Ensure all work aligns with company standards, contractual obligations, and customer requirements.

• Proven experience in construction material supply, specifically in a post‑order, project‑based environment (essential).
• Experience with in the door manufacturing or supply industry (desirable but not essential).
• Strong understanding of customer service principles and the ability to deliver a high‑quality customer experience (essential).
• Demonstrated ability to manage and balance customer expectations effectively.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and general IT systems.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Strong communication and problem‑solving abilities.