Senior Team Leader; Electrical and Facilities

Job Summary

We’re looking for an experienced and customer‑focused Senior Team Leader (Electrical and Facilities) to join our team, leading the delivery of electrical and facilities services across our homes in Yorkshire.

In this role, you’ll play a key part in ensuring services are delivered safely, efficiently, and in line with compliance requirements, while supporting and developing teams to provide a high‑quality customer experience.

You’ll provide leadership and direction to Electrical Team Leaders and wider teams, ensuring that services are delivered effectively and aligned with organisational priorities.

Working closely with the Electrical and Facilities Services Manager and other stakeholders, you’ll oversee operational delivery, manage performance, and ensure that resources are planned effectively to meet demand.

Your role will involve a combination of leadership, operational oversight, and strategic thinking, helping to drive improvements in service delivery, customer experience, and efficiency.

• Lead and support teams to deliver planned and reactive electrical and facilities services
• Oversee day‑to‑day operations, ensuring work is completed on time and to a high standard
• Monitor performance, identify risks, and implement improvements
• Manage subcontractors and ensure services are delivered safely and effectively
• Take ownership of customer complaints, ensuring timely and fair resolutions
• Ensure compliance with all relevant regulations, standards, and health and safety requirements
• Support workforce planning to align resources with service demand
• Provide technical expertise and guidance to support high‑quality delivery
• Promote a culture of safety, accountability, and continuous improvement

• Strong technical knowledge in electrical services
• Experience leading teams in a similar environment
• Knowledge of compliance, health and safety, and regulatory requirements
• Experience managing performance and driving improvements
• Excellent organisational and planning skills
• Strong communication and relationship‑building abilities
• A proactive and solutions‑focused approach
• A strong commitment to delivering excellent customer service
• Confidence working with systems and maintaining accurate data

We offer an excellent salary of £51,750 plus £2,000 car allowance per year (35 hours per week), plus 26 days annual leave (rising each year to 31 days) and Bank Holidays
.

You’ll also get a benefits package, including a health cash plan (claim back on things like prescriptions and eye tests),
retail discounts
, and our pension scheme where we’ll match your contributions up to 9%.

We work flexibly with our hub, home, roam approach, and we’ll support your development with a range of internal and external training opportunities.

Your wellbeing matters too. You’ll have access to our wellbeing support package, including a library of free fitness classes
, an instant My GP service, and free counselling sessions with a trained professional.

Closing date for applications: 18/06/2026.