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Chief Claims Services & CX Transformation Lead
Job in
West Yorkshire, York, North Yorkshire, YO90, England, UK
Listed on 2026-07-18
Listing for:
Sudale Search & Select
Full Time
position Listed on 2026-07-18
Job specializations:
-
Management
Change Management
Job Description & How to Apply Below
Sudale Search & Select is helping a major insurer transform its Claims Services operation in West Yorkshire. The role leads a high‑volume, regulated function aimed at simplifying complex journeys for customers while maintaining risk discipline and regulatory compliance.
The successful candidate will chair a cross‑functional leadership team, partner with Technology and Product, and drive a culture shift toward data‑driven, CX‑led delivery, including on‑site presence in Wakefield during the
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