Technical Claims Manager

• Senior technical leadership role shaping a new portal claims team
• £60,000 to £70,000 plus bonus, pension and up to 37 days off

About Our Client

The client is a leading legal services business with one of the largest legal teams in the UK, supporting customers through complex claims journeys and investing heavily in its people, systems and legal capability.

This is a forward thinking employer with a strong focus on flexibility, wellbeing, inclusion and career development. The business has been recognised for its work around diversity and inclusion, and offers the opportunity to play a visible role in a growing legal claims function.

Job Description

The Technical Claims Manager will be:
* Owning the legal and technical strategy for OIC and MOJ portal claims, setting clear case handling standards and decision frameworks
* Acting as the senior solicitor responsible for litigation oversight, ensuring matters are handled in line with CPR, SRA requirements and professional duties
* Building and supporting a new portal claims team as part of a smaller operations leadership group responsible for around 80 people
* Leading technical assurance, audit and governance across portal and non portal claims, identifying risk, quality issues and improvement opportunities
* Setting the criteria for case movement, including when matters should exit the portal, change track or be escalated for specialist handling

The Successful Applicant

The Technical Claims Manager should be:
* A solicitor with strong experience across OIC and MOJ portal claims
* Experienced in RTA, personal injury or motor claims work, from either a claimant or defendant background
* Confident supervising litigation and applying CPR, small claims and fast track procedures
* Able to influence at leadership level and provide clear technical direction to operational and legal teams
* Experienced in technical audit, quality assurance, case strategy, regulatory compliance or legal governance
* A strong coach who can build legal capability, support fee earners and help raise technical standards across a high volume claims environment

What's on Offer

This is a standout opportunity to take on a senior technical role within a growing legal claims function, with the chance to shape a newly created portal claims team and have real influence over standards, risk and legal quality.

The package includes a salary of £60,000 to £70,000, 10% bonus, 10% pension contribution, 25 days annual leave plus bank holidays, private medical cover and hybrid working. The business also offers condensed working weeks once a month, giving colleagues the opportunity to gain up to 12 additional days off each year.

This is more than a technical claims role. It is a chance to step into a visible leadership position where your legal judgement will directly shape how claims are handled, supervised and improved.

If you're an experienced Technical Claims Manager, apply now or contact Michael Bailey for more information.