Local Services Manager

Are you ready to take the next step into a senior leadership role and shape the future of dementia services across  Humber and North Yorkshire ?

This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across diverse and largely rural counties.

You will play a critical role in ensuring people affected by dementia receive high quality, accessible and person-centred support, by expertly managing the delivery of a number of service contracts. You will be familiar with working within the Health and Social Care landscape and the challenges that people with dementia face regarding access to diagnosis, appropriate care and support and being afforded the opportunity to face dementia on their terms.

As Local Services Manager, youll provide visible, values driven leadership to your team and professional partners, driving performance, championing compliance, strengthening relationships, and identifying opportunities to continually improve outcomes.

This is a homebased role with regular travel across Humber and North Yorkshire. Due to the geography of the area, access to a vehicle is essential and mileage claims will be paid from the Humber and North Yorkshire border.

Whilst the role is based within  Humber and North Yorkshire and  there will be opportunities to work collaboratively across this wider area, supporting regional service development, you will be responsible and accountable for the delivery of specific service delivery within a smaller geographical area

You will work closely with fellow Local Services Managers and contribute to the  North East, Yorkshire and East Midlands  Regional Management Team, giving you exposure to wider strategic leadership and development opportunities.

This role is particularly suited to internal candidates who are ready to step into leadership, build on their experience, and broaden their impact.

About you

You will have:

Experience in successfully managing and supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
Experience in leading geographically dispersed, community-based teams and managing contracts, with a focus on quality and safe delivery of a high performing service.
You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
Passionate about continually improving services for people affected by dementia and informed by their experiences. You will be committed to our values and have a focus on meeting the needs of the diverse communities of Humber and North Yorkshire, driving forward equity and accessibility within our services and within our teams.
Comfortable working independently and collaboratively across directorates within our organisation ensuring everything that we do makes a difference to people affected by dementia.
Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
Be able to travel regularly across Humber and North Yorkshire maintaining a strong local presence.
Please dont be put off from applying if you dont meet every single requirement listed. We recognise the value of transferable skills and lived experience, and were keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

Providing strategic leadership of contract delivery, ensuring performance, quality, and compliance
Lead, support, and develop a team of Dementia Advisers and volunteers, creating a high-performing, engaged, and inclusive team culture
Provide coaching, guidance, and performance management to enable individuals and the wider team to succeed.
Collaborating with fellow Local Services Managers to provide cohesive leadership across the region to ensure seamless delivery. You will also be part of the North East, Yorkshire and East Midlands Regional Management Team, with occasional face to face meetings outside of the immediate area.
You will share responsibility for…