Service Manager

An experienced Service Manager is required to lead the safe, compliant delivery of planned and reactive maintenance services across a defence estate in North Yorkshire. You'll coordinate site teams and supply chain partners while maintaining high standards of safety, quality and operational performance.

This role would suit someone with a strong technical maintenance background, including plumbing, mechanical, aircraft engineering or machinery maintenance, combined with the leadership skills to manage day-to-day service delivery.

• Lead planned and reactive maintenance against safety, quality and performance targets.
• Coordinate operatives, supply chain partners, equipment, skills and required authorisations.
• Oversee safe systems of work, risk assessments and method statements.
• Maintain accurate CAFM records and ensure supporting documentation is completed promptly.
• Resolve operational issues and build strong relationships with end users and stakeholders.
• Manage small billable works, including rough orders of cost and commercial performance.
• Monitor costs, manage operational risk and contribute to forward maintenance planning.
• Coach and supervise teams while promoting a positive safety culture.

To be successful as the Service Manager, you'll have:

• Practical experience within planned and reactive maintenance environments.
• A strong technical background in plumbing, mechanical or machinery maintenance.
• Relevant aircraft engineering or similar maintenance experience will also be considered.
• An HNC or equivalent experience in a relevant building or engineering discipline.
• A management-level Health & Safety qualification, such as SMSTS.
• Strong leadership, decision-making and stakeholder management skills.
• Confidence using Microsoft Office and CAFM systems.
• Willingness to undertake additional Authorised Person responsibilities with appropriate training.

• £42,000 annual salary.
• Permanent, full-time position.
• Monday to Friday working pattern.
• 6% employee-matched pension contribution.
• 25 days' annual leave.
• Single private medical cover.
• Life assurance at twice your annual salary.
• Training for additional Authorised Person responsibilities where required.

This is an on-site position based in North Yorkshire.