Service Colleague

Overview

Job Title:

Service Colleague

Location:

York

Employment Type:

Part time
Contract Type:
Permanent
Shift Pattern:
Nights
Hours per Week: 24.75
Pay Rate: £15.25
Category:
Retail

At Asda, we want you to find your everything. As a Service Colleague in our store team, you ll be at the heart of the customer experience—serving with heart ther you re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything.

You ll be part of a friendly, fast-paced team where great service and teamwork are everything.

• Stock shelves and unpack deliveries as required.
• Assist with picking online orders and other store operations to support customer service and availability.
• Serve customers and contribute to a positive store experience.
• Collaborate with colleagues to ensure smooth running of the operation.

• Customer-focused:
  You enjoy helping people and making their experience a positive one.
• Team player:
  You work well with others and support your colleagues.
• Reliable:
  You show up ready to work and take pride in what you do.
• Positive attitude:
  You bring energy and enthusiasm to every shift.
• Willing to learn:
  You re open to training and keen to build your skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to ensure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Closing Date: 1 June 2026