Service Advisor - Audi

Salary: £31,000 OTE. At JCT
600, our Service Advisors are essential to delivering an efficient and professional aftersales experience. You’ll be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between customers and the workshop team.

• Scheduling and managing vehicle service appointments and repairs.
• Advising customers on necessary maintenance and repair work clearly and accurately.
• Coordinating with workshop technicians to monitor job progress and completion.
• Ensuring all service documentation and systems are up to date and compliant.

• Previous experience in a service advisor or automotive customer support role (preferable).
• Strong communication and organisational skills.
• Ability to multitask and manage workload efficiently in a busy environment.

• Comprehensive package + bonus
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:
  Enhanced paid maternity and paternity leave
• Wellbeing & protection:
  Life assurance, pension, enhanced sickness cover
• Training & development:
  From foundation to advanced levels through brand partner training and best-in‑class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000
• Flexible working

JCT
600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT
600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.