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Conversational AI & Voice Architect
Job in
West Yorkshire, York, North Yorkshire, YO90, England, UK
Listed on 2026-07-21
Listing for:
Vallum Associates
Full Time
position Listed on 2026-07-21
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Key Skills
Design and implement multimodal customer experiences across messaging, digital and voice channels.
Key Responsibilities- Design customer-facing agents.
- Define voice interaction patterns.
- Manage interruption handling and escalation.
- Implement channel integration patterns.
- Establish conversational standards and governance.
Conversational AI, Voice AI, Contact Centre AI, Speech Technologies, Vertex AI Speech Services, Dialogflow CX, Prompt Engineering, Customer Experience Design, GCP
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