Senior Application Specialist; Dynamics 365 & Power Platform

Job Type:

Permanent

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Role Overview

We are seeking an experienced Senior Application Specialist to play a key role in the design, development, support and continuous improvement of our Microsoft business application estate.

This role is focused on Dynamics 365 and the Power Platform but requires a broader technology background and strong engineering mindset. We are looking for someone who understands not just how to configure business applications, but how they fit into wider enterprise architecture, integration patterns, software delivery practices and operational support models.

The successful candidate will act as a senior technical contributor within the platform team, helping shape solutions, drive quality and mentor less experienced colleagues. They will be comfortable working across the full application lifecycle, from requirements and solution design through to deployment, support and optimisation.

This is an opportunity to help shape the future of a strategic Microsoft platform supporting core business processes across the organisation.

Key Responsibilities

Platform Delivery

• Design, build and enhance solutions across Dynamics 365 and Microsoft Power Platform.
• Work closely with Product Owners, Business Analysts, Architects and Engineers to translate business requirements into scalable technical solutions.
• Provide technical leadership during solution design, development and delivery activities.
• Ensure solutions are maintainable, secure, performant and aligned with enterprise standards.
• Identify opportunities to maximise platform capabilities while minimising unnecessary customisation.

Technical Leadership

• Act as a senior technical specialist for Dynamics 365 and Power Platform technologies.
• Review designs, configurations and development work produced by other team members.
• Provide mentoring, coaching and technical guidance to junior colleagues.
• Promote engineering best practice, knowledge sharing and continual improvement across the team.
• Support the development of standards, patterns and reusable platform assets.

Application Support & Continuous Improvement

• Lead investigation and resolution of complex application issues.
• Perform root cause analysis and drive long-term corrective actions.
• Monitor platform health, performance, security and adoption.
• Support upgrades, releases and platform lifecycle management activities.
• Work with business stakeholders to identify opportunities for automation and optimisation.

Engineering & Delivery Practices

• Champion modern software delivery practices across the platform.
• Contribute to source control, branching strategies, release management and Dev Ops processes.
• Support CI/CD pipeline development and automation where appropriate.
• Ensure appropriate documentation, technical standards and governance controls are maintained.
• Contribute to technical decision-making and roadmap planning.

Essential Skills & Experience

Microsoft Business Applications

• Significant hands‑on experience with Dynamics 365, ideally including Customer Service, Sales or related applications.
• Strong experience building solutions using Microsoft Power Platform, including:
• Power Apps
• Power Automate
• Dataverse

Technical Expertise

• Strong understanding of application architecture and solution design principles.
• Experience integrating business applications with external systems and services.
• Knowledge of APIs, web services and integration patterns.
• Experience working with data models, security models and application lifecycle management.
• Strong troubleshooting and problem‑solving capabilities.

Engineering Practices

• Experience using Azure Dev Ops or similar tooling for work management and software delivery.
• Experience with source control technologies such as Git.
• Understanding of CI/CD…