Customer Service Supervisor at SIGA

Lead guest services at SIGA as a Customer Service Supervisor, ensuring top-notch experiences for casino guests. This role focuses on supervising staff and activities in a welcoming environment.

SIGA, recognized as a Saskatchewan Top Employer, is looking for a Customer Service Supervisor. In this position, you will manage the Guest Services department while promoting inclusion and a strong sense of belonging. You’ll play a crucial role in providing quality customer-facing services to enhance the guest experience.

Key Responsibilities:

• Supervise Guest Services staff and activities daily

• Ensure quality services are delivered to casino guests

• Promote an inclusive work environment for team members

• Handle guest inquiries and solve issues promptly

• Maintain adherence to quality standards in service

Requirements:

• Must be at least 19 years of age

• Ability to obtain a Gaming Employee Certificate

• Legal entitlement to work in Canada

• Strong leadership and communication skills

• Commitment to exceptional guest service

Shape exceptional guest experiences at SIGA while contributing to community-focused initiatives.
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