Porter, Customer Service​/HelpDesk

Join to apply for the Porter role at Travel Centers of America

We’re looking for a dedicated Customer Service Attendant (Porter) who will keep our travel centers clean, welcoming, and safe for every traveler. Join our team and help maintain a one‑stop shopping experience for customers nationwide.

Travel Centers of America offers a convenient, one‑stop shopping experience to our customers. The Customer Service Attendant is a key member of the store team responsible for maintaining the facilities in a clean, sanitary condition in accordance with TA standards. They ensure a pleasant environment for our customers so that we are returning every traveler to the road better than they came.

• Work in a fun, trusting environment focused on great customer service.
• Clean all areas of the facility as directed and provide guests with a clean, sanitary environment.
• Know and follow all safety and security guidelines and procedures; alert to and report potentially unsafe situations caused by team members and guests; take corrective action when necessary.
• Wear and use protective equipment properly and safely.
• Know quantities and types of cleaning supplies used for each cleaning assignment.
• Perform other job‑related duties as assigned.

• A dedicated individual who works well with others and is excited to be part of our team.
• Excellent customer service and communication skills.
• Working knowledge of cleaning equipment and supplies.
• Ability to work flexible hours including nights, weekends and some holidays.

• Medical, dental, vision and life insurance.
• 401(k) with a company match.
• Vacation and paid holidays.
• Tuition reimbursement.
• On‑site meal discounts.
• A wide variety of discounts on technology, travel, food and fuel.
• Opportunity for growth and advancement.

$12.50 - $13.00 per hour.

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Travel Centers of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law.

At Travel Centers of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at  with your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

All performed with or without a reasonable accommodation.

While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud  employee may be exposed to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.