Customer Success Manager: Post-Sale
Job in
Youngstown, Mahoning County, Ohio, 44502, USA
Listed on 2026-01-01
Listing for:
Global-Pak, Inc.
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading packaging firm is seeking a Customer Success Manager to oversee post-sale relationships ensuring customer satisfaction and retention. The successful candidate will manage onboarding and training while proactively addressing customer needs. This role requires strong relationship management skills and 3-5 years experience in a B2B environment, particularly in Customer Success or Account Management. Excellent communication skills and experience with tools such as Net Suite and Salesforce are essential.
This is a full-time position in Youngstown, Ohio.
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Position Requirements
5+ Years
work experience
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