Volunteer Coordinator

Traditions Health is seeking a new Volunteer Coordinator to join our growing Hospice Team in Youngstown! Part‑Time with Benefits.

At Traditions, our people are at the heart of everything we do. Everyone on our team from our nurses to our leadership has a special part to play in our mission of providing exceptional, compassionate health care in the homes of our patients. We’re just as committed to building a positive and collaborative work environment that invites and values everyone. We offer frequent opportunities for growth, investing in our team members’ futures with ongoing training and support.

About Us:

Since 2008, Traditions Health has been a leader in high‑quality home health, hospice, and palliative care. We have grown from a single location to more than 115 locations across 18 states, allowing us to broaden our service area and reach more patients needing compassionate quality health care in the home. We measure our success by the superior quality of care we provide and the satisfaction of our patients and families.

Our goal is to help patients have the best quality of life possible surrounded by the people they love. Our healthcare professionals are there when patients need us, providing the care they need in the place they want to be – home.

• Work/life balance
• Competitive pay and benefits
• Supportive senior staff
• Autonomy
• Chance to make a positive difference in your community.

Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources.

Education: High school graduate; graduate of an accredited college/university is preferred.

Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/healthcare volunteer administration preferred.

• Ability to establish and maintain effective working relationships with the IDT and the lay and professional public.
• Computer proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications.
• Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one‑on‑one setting.

Transportation: Reliable transportation and valid and current driver’s license and auto insurance.

Environmental and

Working Conditions:

Works in an office environment, promoting efficient functioning and coordination of all agency activities to ensure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.

Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs.

• Recruit, select, train and coordinate hospice volunteers.
• Demonstrate knowledge of, and ensure compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
• Develop the volunteer program through collaboration with the IDT and administration personnel.
• Provide volunteers per the Hospice patient’s plan of care. Monitor the volunteers’ adherence to the patient’s plan of care.
• Promote agency philosophy to ensure quality of care.
• Establish a public relations program to foster good working relations with the volunteers and the community.
• Carry out other duties as assigned by the IDT.
• Actively recruit on a regular basis for patient needs, as well as community/facility needs and administrative needs.
• Meet deadlines for monthly reports, including cost savings reports, renewable requirements and retention/recruiting logs.
• Follow company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer file for each volunteer.
• Review and process volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and company policies.
• Maintain and meet volunteer hours in compliance with Medicare requirements for reimbursement.
• Plan and coordinate hospice memorial service using the guidelines in the memorial service manual.
• Carry out all duties outlined in the Volunteer Coordinator Manual.
• Carry out other duties as assigned by the Executive Director and/or Regional Volunteer Program Manager.

Equal Employment Opportunity

Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.