More jobs:
Field Service and Technical Support Manager
Job in
Youngstown, Mahoning County, Ohio, 44502, USA
Listed on 2026-10-11
Listing for:
JMI Recruiting Services, LLC
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
Systems Engineer -
Engineering
Systems Engineer
Job Description & How to Apply Below
We are currently assisting our client, an industrial manufacturer, with a Field Service and Technical Support Manager search in the Youngstown, Ohio area.
Responsibilities:- Lead commissioning and field service activities, ensuring projects are completed safely, on schedule, and within established budgets.
- Coordinate field service engineering resources and technician schedules, assigning the appropriate personnel to each project.
- Manage customer communications throughout commissioning and service projects, providing regular updates on project status, progress, issues, and required actions.
- Coordinate customer troubleshooting support by phone or remote visual platforms when technicians are unable to respond immediately.
- Monitor commissioning budgets and communicate additional scope, site conditions, and purchase order modifications to customers as needed.
- Bachelor’s degree in engineering from an accredited university
- Experience in project management, technical support, or field service management, preferably involving industrial equipment
- Strong problem-solving skills
- All information will be kept strictly confidential
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