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IT Business Analyst

Job in Youngstown, Mahoning County, Ohio, 44502, USA
Listing for: Trivium Packaging
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    Business Systems & Technology Analysis, IT Business Analyst, Data Analyst
  • Business
    Business Systems & Technology Analysis, Data Analyst
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR
Job Description & How to Apply Below
Role Description

As part of the IT Applications Team, you will serve as a bridge between business stakeholders and IT teams, focusing on analyzing business processes, gathering requirements, and proposing and implementing technology-driven solutions to enhance organizational efficiency.

Key Responsibilities
  • Requirements Gathering:
    Engage with stakeholders and end users to understand the current state, collect and document business needs and objectives. This involves conducting interviews, workshops, and surveys to ensure a comprehensive understanding of requirements.
  • Data Analysis:
    Analyze existing business processes and data to identify inefficiencies and areas for improvement. This analysis helps in formulating actionable insights that drive decision-making.
  • Solution Development:
    Propose and develop solutions that align with organizational goals. This includes creating functional specifications, process flow diagrams, and user manuals to support implementation.
  • Facilitating Communication:
    Serve as a liaison between technical teams and business stakeholders, ensuring clear communication of requirements and project updates. This role is crucial for bridging the gap between non-technical and technical teams.
  • Project Management:
    With the team’s support, organize and manage resources to achieve the goals within the defined scope, plan, and budget; meeting the desired objectives and delivering value to stakeholders.
  • Project Documentation:
    Developing comprehensive project documentation throughout the application / project lifecycle, including business requirements, functional requirements, technical specifications, interfaces and status reports is essential for ensuring alignment among all project participants.
  • Testing and Validation:
    Involved in overseeing testing solutions to ensure they meet business requirements. They may also facilitate user acceptance testing (UAT) to validate that the implemented solutions function as intended.
  • Direct Support, Coaching and Training:
    Regarding the change network (Super Users, Key Users) guarantee that learning curves are well addressed.
  • Assess Adoption and Proficiency of Changes Within the Organization:
    In compliance with the applications change management approach and methodology.
  • Monitoring and Reporting:
    After implementation, monitor the performance of solutions and report on their effectiveness, adjusting as necessary to optimize outcomes.
What We Offer
  • Exciting transformation role to work closely together with key business stakeholders to realize Trivium’s Transformation through the implementation and improvement of a set of Applications.
Requirements for the job Education & Training / Skills
  • Degree in Business Management or Computer Science.
  • Fluent in English (written / spoken)
  • Communications skills knowing that the role will interact with end users, developers and applications vendors, business’ 3rd parties, and organizational leaders. This includes active listening, written communication, and verbal communication.
  • Problem-Solving skills as the role must be an expert at identifying problems and developing successful solutions (analytical thinking and the ability to assess various options before making decisions).
  • Critical Thinking:
    Ability to analyze information, evaluating data and processes, to make or recommend informed decisions or improvements.
  • Adaptability:
    Flexibility and willingness to adapt strategies and solutions to a dynamic and evolving business environment.
  • Technical experience:
    Solid understanding of technology applications and data analysis tools, and how they can be leveraged to improve business operations.
Experience
  • +5 years in applications (ERP / MES / SPC / Scheduling).
  • +5 years in manufacturing companies.
  • +5 years Project Management.
  • Microsoft Office tools.
  • Familiarity with Project Management Software (MS Project, JIRA, Celoxis, Monday, etc.)
Competencies
  • Ability to communicate with all levels within the organization.
  • Ability to influence decision-making.
  • Ability to manage priorities and deliver on time.
  • Ability to think analytically, critically and creatively to solve business challenges
  • Team player
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