General Manager

Operations & Supply Chain Recruiter | From the Shop Floor to Senior Leadership General Manager

Small, specialized service company focused on repair and service of induction heating and melting equipment.

The General Manager will lead day-to-day operations while driving the strategic growth, efficiency, and culture of the business. This role is ideal for a hands‑on leader who understands technical service environments and enjoys building processes, developing people, and growing a niche industrial business.

The General Manager will oversee operations, service delivery, team performance, and process improvement while working closely with ownership to expand capabilities, improve margins, and strengthen customer relationships.

• Lead, coach, and develop a small team of technical and administrative staff
• Foster a positive, accountable, and safety‑focused culture
• Set clear expectations, goals, and performance standards
• Promote open communication and continuous improvement

• Enhance and formalize operating procedures, workflows, and documentation
• Improve scheduling, service execution, and turnaround times
• Implement scalable processes to support growth
• Ensure quality, consistency, and compliance in all service work

• Support business development efforts, including customer relationships and repeat service opportunities
• Identify opportunities for new services, efficiencies, and revenue growth
• Partner with ownership on short‑ and long‑term strategic planning
• Track key performance indicators (KPIs) and operational metrics

• Provide technical leadership and oversight for induction heating and melting equipment service and repair
• Act as an escalation point for complex technical or customer issues
• Ensure high levels of customer satisfaction and long‑term client retention
• Manage budgets, labor efficiency, and operational costs
• Review job costing, pricing, and profitability
• Oversee purchasing, inventory, and vendor relationships

• Experience leading operations or teams in a technical, industrial, or service‑based environment
• Strong understanding of electrical, mechanical, or industrial systems
• Proven ability to implement processes and improve efficiency
• Excellent leadership, communication, and problem‑solving skills

• Background in electrical engineering, industrial engineering, or a related technical field
• Business management experience or formal business education
• Experience with induction heating, melting equipment, or power electronics
• Experience managing a small team in a hands‑on environment

• Engineering or business‑related education strongly preferred
• Ideal candidate:
  Electrical Engineer with a business or management background

• Technically strong but business‑minded
• Comfortable wearing multiple hats in a small company
• Process‑oriented and organized, but not overly bureaucratic
• Natural leader who enjoys mentoring and building a team
• Motivated to grow a business, not just maintain it

• Opportunity to lead and shape a specialized, growing technical business
• High visibility and direct impact on company success
• Ability to build systems, culture, and long‑term growth
• Stable company with strong niche expertise

Mid‑Senior level

Full‑time

Management

Repair and Maintenance;
Industrial Machinery Manufacturing

• Medical insurance
• Vision insurance
• 401(k)

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