Chief Technology Officer

• Base Pay $ / Year
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Travel 50%
• Manage Others Yes

• Name Human Resources
• Email employment

The Chief Technology and Collections Officer (CTCO) serves as a member of the Public Library of Youngstown and Mahoning County's Executive Leadership Team (ELT) and provides strategic leadership for the Library's collections, technical services, information technology, digital platforms, and communication technologies. The CTCO ensures that technology and collections work together to create equitable customer experiences and oversees the stability and efficient operation of the Library's network and technology infrastructure.

The CTCO also serves as PLYMC's cybersecurity lead and E-Rate coordinator. In collaboration with other ELT members, this position provides strategic leadership for assigned areas of responsibility and helps advance the Library's mission, vision, strategic priorities, and organizational goals. The position participates in organization-wide planning, decision-making, policy development, and leadership initiatives to ensure exceptional service and value to the community.

• Serves as an active member of Executive Leadership Team (ELT), and is committed to PLYMC's mission, vision and values. Participates in regular executive leadership meetings and discussions.
• Collaborates with ELT colleagues to develop and implement organizational strategies, priorities, and initiatives. Understands the origin and reasoning behind key policies, practices and procedures of the organization.
• Contributes to strategic decision-making, long-range planning, risk management, and continuous organizational improvement. Exercises sound judgment, takes accountability for decisions and outcomes, and ensures that assigned areas of responsibility operate effectively and in alignment with organizational policies, priorities, and values. Uses relevant data, feedback, and outcomes to evaluate effectiveness, identify opportunities for improvement, and inform decisions and adjustments.
• Provides strategic direction and focus in the area of technology for both the department and the organization as a whole; develops and implements long-term plans for acquiring and implementing efficient, cost-effective, organization-wide IT solutions that support the Library’s strategic plan and goals; collaborates with other departmental heads and members of the ELT, and coordinates with the Systems Administrator to plan, design, implement, and maintain technology infrastructure and systems that support organizational needs, facilities improvements, physical security, and emergency preparedness.
• Leads, manages, and motivates staff across the division, working in partnership with all Library departments. With department managers, establishes annual targets for IT and Collections operations, develops and manages short- and long-term projects within approved budgets, ensuring they align with established goals and guidelines and support the Library's strategic plan. Oversees overall department performance. Directs the activities and professional development of division staff in support of division and organizational goals.
• In conjunction with the CEO and CFO, works to create the Technology Fund budget and oversees development of the operating budgets for IT and Technical Services. Develops appropriate business case justifications and cost/benefit analysis for spending and initiatives.
• Develops and coordinates technology and collection policies in conjunction with the CEO and other ELT members.
• Serves as PLYMC E-Rate coordinator and point person for adherence to state cybersecurity requirements.
• Ensures timely implementation of new…