Coord Volunteer - Volunteer Services - St. Elizabeth Youngstown Hospital

Overview

Thank you for considering a career at Mercy Health!

Scheduled Weekly

Hours:

30

Work Shift: Days (United States of America)

Non Clinical-30 hours

Coordinator Volunteers ensures the continuation of the mission and values by demonstrating a superior customer service commitment while steering the flow of the daily activities related to assigned volunteer positions. The Coordinator facilitates efficiency of all tasks related to the volunteer office by assisting with the successful integration of volunteer services throughout the organization. The Coordinator provides support, direction, supplies, and feedback and maintains organization of projects associated to the enhancement and expansion of volunteer services.

This position monitors the weekly involvement and success of the St. Elizabeth Health Center Volunteers and SEHC Auxiliary by correspondence and communication. Will provide calls to active and inactive volunteers monitoring the volunteers satisfaction, participation and his/her effective presence as a volunteer within the organization. The Coordinator’s manner or communication should be timely, cooperative, and respectful which reflects that people are held with the highest regard.

• Minimum of two years experience in a health care setting.

• Volunteer experience preferred.

• Ability to supervise, coordinate, and evaluate volunteer services.

• Understands and can effectively communicate HMHP’s philosophy.

• Excellent interpersonal and communication skills.

• Ability to organize and develop volunteer personnel for both patient and organizational needs.

• Ability to manage a diverse group of individuals providing volunteer time.

• High school diploma or G.E.D.

• Bachelor degree in the field of Public Relations, Business Administration, Management or, related fields preferred

• Two (2) years office experience required.

• Previous experience in office supervision and in training others required.

• Must be proficient in Word, Excel and Microsoft Office.

• Has broad, fairly detailed level of knowledge of a specific area. Gather, organizes, verifies, composes, and/or analyzes data in the completion of several defined, multi-site procedures. Produces final output within established standards.

• This position will be flexible with the degree to which judgment and analysis must be exercised in planning, investigating issues, and evaluating alternative solutions to the challenges posed by the job. He/she deals with the nature of the decisions, the variety of problems, and how decisions are made in context of the typical requirements of the job.

• Makes decisions based on policy and/or consultation with co-workers/team members. Requires judgment in selection of alternative courses of action. May adapt standard principles to new or changed conditions. Solutions generally based on past precedent with some risk-taking involved in developing new approach.

• The job’s accountability for achieving results is dependent on the potential impact actions and Score Cards of Mercy Health

• Actions and daily practices should reflect the core values and mission of St. Elizabeth Health Center, Mercy Health and Catholic Healthcare Partners.

• Impacts operation of work area Provides information regularly to decision-making process. Has little or no responsibility for committing resources (financial or staff) in work area(s), but performs analyses and makes recommendations.

• The nature and frequency of interpersonal human relation’s skills required by the job varies according to the situations. The job requires cooperation and tact in meeting or influencing others by phone, correspondence, or personal contact.

• Provides coordination to volunteers and auxiliary including a yearly review.

• Recruits, screens, and trains volunteers on a regular basis to meet the volunteer needs of the St. Elizabeth Health Center and the patients/families. Develops and implements volunteer orientation and training program(s).

• Assists in the preparation of the annual budget for volunteer and auxiliary areas. Strives to provide stewardship of funds.

• Provides support and continued…