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ICU Patient Concierge

Job in Youngstown, Mahoning County, Ohio, 44502, USA
Listing for: Bon Secours Mercy Health
Full Time position
Listed on 2026-11-05
Job specializations:
  • Nursing
    ICU Nurse
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: ICU Patient Experience Concierge

Bon Secours Mercy Health seeks a Unit Hospitality Associate to act as a liaison between patients, families, staff, and physicians, ensuring a positive patient experience. You will handle unit receptionist tasks, coordinate communications, and support discharge and transfer processes.

The role requires healthcare awareness, strong communication, and customer service skills, with duties including transporting patients and maintaining unit documentation.

Step into the ICU Patient Experience Concierge role at Bon Secours Mercy Health in Youngstown, OH, United States and grow with us.

We invite applications for the ICU Patient Experience Concierge position located in Youngstown, OH, United States.

The following opening is for a ICU Patient Experience Concierge with Bon Secours Mercy Health.

Our group is growing, and we are hiring a ICU Patient Experience Concierge in Youngstown, OH, United States.

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