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Retail Sales Associate

Job in Youngstown, Mahoning County, Ohio, 44502, USA
Listing for: Verizon
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 65000 - 73500 USD Yearly USD 65000.00 73500.00 YEAR
Job Description & How to Apply Below

Retail Sales Associate

Join Verizon’s Retail Sales team to grow your career with a focus on unlocking your full potential and sales success within one of our retail stores.

What You’ll Be Doing
  • Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete, top‑down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and ups‑kill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
  • Engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.
Compensation

Base pay ranges from $16.00 to $21.00 per hour, plus up to $16,000 a year in individual‑based commissions when you hit all sales goals. Top performers can earn an additional $14,500 or more in commissions, creating a total potential annual compensation of $65,000–$73,500+ (rates vary by geography, hours worked, and performance).

Benefits
  • Best‑in‑class medical, dental, and vision coverage
  • Verizon 401(k) plan with matching contributions up to 6%
  • Sales recognition programs with all‑inclusive travel, gifts, and other incentives
  • Five weeks of paid time off (vacation, holidays, personal days)
  • Eight weeks of paid parental leave for eligible new parents, up to 16 weeks when combined with short‑term disability
  • Up to $8,000 per year in tuition assistance
  • Discounts up to 50% on Verizon products and services
  • Additional employee discounts on attractions, automotive, travel, and more
Qualifications
  • High school diploma or GED
  • One or more years of relevant experience, demonstrated through work or military service
  • Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
  • Op to pick up additional shifts and earn more income, especially during summer, November–December, and peak vacation periods
Preferred Experience
  • Experience working in a commission‑based environment
  • Demonstrated sales experience communicating with customers to find solutions
  • Customer service experience
Additional Information
  • We’re hiring immediately! This position is a great way to jump‑start your career.
  • One in five Verizon Retail employees received lateral or promotional moves in 2024.
Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or any other legally protected characteristics.

Schedule

Scheduled weekly hours: 40.

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Position Requirements
10+ Years work experience
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