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Receptionist - State Farm Agent Team Member : MI-Ann Arbor

Job in Ypsilanti, Washtenaw County, Michigan, 48197, USA
Listing for: Tompelham
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Receptionist - State Farm Agent Team Member Location: MI-Ann Arbor-48104

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service.

Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month. With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.

If you're looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!

ROLE

DESCRIPTION:

Tom Pelham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.

QUALIFICATIONS:

  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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