Membership Service Lead

Qualifications:

• Ability to work flexible hours, as necessary during closeouts or end of month
• A "roll up the sleeves" mentality
• Proven track record of achieving and/or exceeding sales goals

• You will assist the General Manager and Membership Services team to attain daily, monthly and annual membership goals.
• You will master the membership play and new member tour to create the urgency to join.
• You will model excellence and commitment to the Crunch No Judgment culture while delivering world class customer service that provides a friendly and enthusiastic environment where each guest is greeted and acknowledged with "hello" and "goodbye."
• Provide the time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training.
• Maintain oversight for the front desk department (Front Desk Personnel and Maintenance) and communicate regularly with department heads regarding the performance of the membership department.

• Monthly or Weekly Department Meetings, Employee Training Meetings

Compensation: $35,000.00 - $60,000.00 per year

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, Hydro Massage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, Body Web with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule?

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full‑Time Employees

"Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'"