Customer Experience Specialist – Auto Repair & Insurance
Listed on 2026-10-17
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Customer Service/HelpDesk
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Insurance
The Boyd Group is seeking a Customer Service Representative to deliver an exceptional customer experience and support the Repair Facility Team. You will handle relationships with customers and insurers, and provide essential administrative support.
Responsibilities include scheduling repairs, obtaining authorizations, preparing RO packets, and tracking communications using CCC One. A high school diploma and 1 year of related experience are required, with preferred auto body exposure.
As a Customer Experience Specialist – Auto Repair & Insurance, you will play an important part at Boyd Group in Ypsilanti, MI, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Specialist – Auto Repair & Insurance role in the description above.
We appreciate your interest in this position.
Join Boyd Group and contribute to our ongoing work.
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