Veterinary Receptionist

Whittaker Road Animal Clinic is deeply committed to providing exceptional small animal care, a dedication confirmed by our proud AAHA accreditation. This commitment to quality medicine is recognized by our community, reflected in our excellent 4.7-star Google rating. Our culture is centered on high-level medical support and collaborative effort, ensuring every patient receives the best attention possible. If you are seeking an environment where your professional skills are respected and your medical passion is shared, this is the place for you to do your best work.

Joining us means becoming part of a supportive network that puts its teammates first. We believe deeply in continuous education and growth, providing our veterinarians with ready access to internal specialty consultations to enhance diagnostic and treatment capabilities. We have structured programs designed to help all teammates achieve their career aspirations, whether that means becoming a credentialed technician, moving into a leadership role, or simply expanding your clinical skillset.

We ensure you have the tools and support necessary to succeed professionally within a stable and encouraging environment. Our facility and practice environment are structured to deliver sophisticated small animal medicine. As an AAHA-accredited practice, our standards for patient care and medical protocols are consistently high. We encourage a collaborative approach to complex cases, ensuring that we leverage the full expertise of our veterinary teammates.

For ambitious doctors and technicians, the focus here is strictly medical— we are equipped to handle challenging cases and offer the resources necessary to implement advanced, evidence-based treatments and diagnostics. Whittaker Road Animal Clinic is situated in Ypsilanti, Michigan, a unique and culturally rich community known for its historic downtown and proximity to major universities. Ypsilanti offers a rewarding blend of small-town charm with accessible metropolitan amenities, providing a fantastic quality of life for our teammates.

You will find yourself a tight-knit community where dedicated pet ownership is the norm, allowing you to build strong, lasting relationships with clients who truly value your expertise and compassionate care.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive…