Pet Groomer Trainee

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Pet Smart does Anything for Pets and Everything for You - JOIN OUR TEAM!

At Pet Smart, we’re more than just a company obsessed with pets
; we’re obsessed with our people too
. Our values are rooted in unconditional love
—a lesson we learn from our pets—and staying united together
. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.

This position becomes Pet Stylist in Training once the associate has successfully completed the Pet Smart Grooming Academy.

• Under supervision, perform full menu of bath, brush and grooming services and standalone services (nail trims, teeth brushing, sanitary services) in accordance with Pet Smart’s bathing standards and procedures.
• Develop and display safe technical skills that meet or exceed the company’s minimum expectations.
• Recommend additional health and wellness solutions with pet parents based on the pet’s needs.
• Be responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greet pet parents, answer questions, and assist with making reservations in the salon.
• Conduct salon appointment reminder calls, maintain client records, and consult with pet parents on services offered.
• Perform check-in and check-out procedures for grooming appointments, including relevant paperwork and rebooking.
• Promote opportunities to grow salon sales to help achieve sales targets and other salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing maintenance throughout the day including end-of-day cleaning in accordance with the maintenance checklist.
• Take immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assist and work in other departments as required. May perform other duties as assigned.
• Participate in our culture of Belonging and Recognition.
• Follow all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving…