Scheduling Coordinator Job Yuba City area,California USA,Transportation

Job Details:

Job Location:

Ampla Health Corporate - Yuba City, CA 95991, Position Type:
Per Diem, Salary Range: $35.53 - $49.04 Hourly, GENERAL

PURPOSE:

The Scheduling Coordinator is responsible for aiding all transportation drivers with scheduling patients and maintaining daily logs. The role will manage daily and monthly reporting around vehicle maintenance and other needed reports with third party organizations.

MAIN RESPONSIBILITIES & DUTIES

Managing daily transportation driver schedules

Proactively work through third party program to obtain scheduling needs
Ensure driver schedules are ready and reported to each driver at start of day or day before
Communicate clearly on all changes throughout their shifts
Ensure schedules are managed to allow proper breaks and mealtimes
Communicate with third party organizations on incoming routes and transportation needs
adjusting driver schedules one hour in either direction at either the beginning or end of shift to best meet trip demands

Transportation billing processing

Ensures that Ampla Health transportation service bills process with payers timely
Reconciles Ampla Health transportation appointments with health plans and health plans contracted with transportation services
-Logisti Care, ect…
Establishes contacts with Medi Cal, Denti Cal, Managed care plans, and Managed care health plans to ensure proper billing

Responsible for maintaining vehicle logs and all maintenance reports

Work with staff to ensure daily logs are turned and properly completed
Create and maintain vehicle maintenance reports
Communicate maintenance needs and schedule times with transportation lead
Ensure proper filing and method of continued managed reports over time
Demonstrate customer service to individuals and representatives regarding subscription services external groups and persons
Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties
Keeps informed of departmental regulations, policies, and procedures
May take sick calls and modify schedule accordingly, after hours
Works with lead biller to assist with billing process, as needed

Cover driver schedule if/when needed

Responsible for safe and timely transportation of the patients to and from their doctor's appointment as scheduled.
Communicate with all scheduled Ampla Health clinics to navigate patient's transportation, to ensure that patients are transported efficiently
Responsible for maintaining a completed daily transportation log and submitting them weekly to the Transportation Services Supervisor
Report any traffic violations and accidents to supervisor within 1 hour

Performs other duties as assigned by Supervisor

QUALITIES & CHARACTERISTICS

Maintains a professional relationship and positive attitude with co-workers, vendors, patients, and any others encountered.

Maintains the highest professional ethics and is honest in dealing with people

Strives to learn more and is receptive to learning different ways of doing things

Displays enthusiasm toward the work and the missions of Ampla Health

Exhibits excellent attendance and punctuality

PROFESSIONAL KNOWLEDGE, SKILLS & ABLITIES

High school diploma or equivalent

Ability to use Microsoft Word and Excel

Ability to adapt to specific environment and duties

Demonstrate clear knowledge of Ampla Health's clinic structure, standards, procedures, and protocols

Must have a valid California Class C Driver's license and no more than 1 (one) point on driving record

Driver will need to be CPR certified and Driver Safety training completed

COMMUNICATIONS SKILLS

Must be able to interact with patients courteously and calmly

Ability to communicate well with the public

Must be able to type and communicate accurately with proper verbiage and grammar

WORKI…