Shift leader, Restaurant​/Food Service

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A Shift Leader is responsible for the restaurant's overall operations during his/her shift. Responsibilities include, but are not limited to:

• Ensure that all company standards are met; company policies and procedures are followed.
• Ensure costs are properly controlled.
• Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.
• Inventory supplies and reorder items.
• Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
• Observe and guide crew members as they perform their assignments, reallocate labor and coordinate overall operations.
• Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.

The Shift Leader is responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and employees, and maintaining the company’s operational quality and cleanliness standards. This position includes administrative duties which require basic computer skills. A qualified candidate should possess the ability to learn in a fast paced environment, maintain cash variances at acceptable levels, have reliable transportation, project a professional appearance and a positive attitude at all times in the restaurant.

This position requires you to stand for up to 8 hours during a shift, and be able to lift 50 pounds. This position also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Entry level

Full-time

Management and Manufacturing

Hospitality

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