Senior Director & Associate General Counsel; Product & Privacy San Francisco

Senior Director & Associate General Counsel (Product & Privacy)

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses.

Join us. At Pager Duty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Pager Duty is seeking an exceptional attorney with deep product, IP, security and privacy expertise to lead the Product and Privacy legal team. This role requires a strategic legal partner who can navigate complex technical and regulatory landscapes while driving business innovation. This role reports directly to the General Counsel.

• Brings experience as a trusted legal advisor to senior product, security and engineering executives
• Excels at translating complex legal requirements into actionable business strategies, and designing scalable frameworks
• Energized by the opportunity to drive impact for the team and company.
• Possesses strong coordination across business teams to keep current on business activities and future plans.
• Has deep understanding of applicable laws and regulatory frameworks and can deftly apply legal requirements to help advise and draft policies and facilitate the implementation of products and processes.

You will lead and manage the Product & Privacy legal team, including managing Pager Duty's intellectual property portfolio, supporting the product, engineering and security teams, and managing our global privacy program. The position requires building strong relationships across the organization and creating systems and processes to support business goals. You will be advising stakeholders in developing and launching technology products to mitigate risk and maintain compliance in a fast moving environment, particularly in light of AI advancements, while also promoting business flexibility.

• 10+ years of relevant legal experience with deep expertise in at least three of the following areas:
  Security, Privacy, IP, Commercial Contracts, Litigation, AI or Regulatory compliance.
• Prior experience advising throughout the product development lifecycle, covering security, privacy, intellectual property, contracts, regulatory compliance issues and more.
• Admitted into and in good standing with at least one U.S. state bar.
• Prior experience managing and developing successful teams.
• Proven ability to concisely communicate and explain critical legal decisions with context, building trusted executive relationships.
• Track record of successful implementation of cross functional strategy and creation of systems and processes to promote efficient scale of the organization.
• Deep understanding of U.S. and international privacy and security regulatory frameworks and ability to translate multi-jurisdictional requirements into practical legal guidance.
• Outstanding professional judgment and client service focus.
• Team player with a positive attitude and love of solving problems.

The base salary range for this position is 199, USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Pager Duty operates a hybrid work model with offices in 8 major cities:
Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager Duty are responsible for creating high performance environments that drive accountability. Pager Duty has four key dimensions that define our Leadership Impact:
Lead Self, Lead the Team,…