PT - Student Life Operations Assistant

The Student Life Operations Assistant serves students by providing daily administrative and operational support to the Offices of Student Engagement & Events, International Student Services, Residential Life, and Student Conduct within the Student Life Division (Dean of Students). This role is essential to the effective functioning of these offices, maintaining a high level of confidentiality while delivering exceptional support to students, staff, and campus partners.

The Student Life Operations Assistant also serves as a key resource by providing accurate information, coordinating office services, and contributing to a welcoming and efficient environment for the Student Life community.

• Serves Students. Provides administrative and operational support to the offices under the Student Life organizational chart. Support includes, but is not limited to, documentation management, answering telephones, calendar management, copying, filing, distribution of mail, running errands, facility work orders, and updating bulletin boards and office resources.
• Supports Student Engagement & Events by assisting in the planning, promotion, and implementation of campus programs, activities, and events; coordinates event logistics, room/space reservations, supply inventory, and set-up/breakdown.
• Supports International Student Services by assisting with new international student intake and documentation processing, orientation logistics, and cultural programming; serves as a welcoming point of contact for international students.
• Supports Residential Life operations, including check-in/check-out procedures, key and equipment check-out, resident inventory, and coordination with Residential Life staff on facility needs and resident concerns.
• Supports the design and maintenance of electronic filing programs and record-keeping schedules across the offices. Maintains confidential records in accordance with state and federal regulations.
• In collaboration with Student Engagement & Events, International Student Services, and Residential Life leadership, updates websites and social media outlets and requests marketing materials to promote programs and services across all assigned areas.
• Support and participate in strategic planning initiatives and perform other duties as assigned.

• High School Diploma or Equivalency
• Two years of customer service experience
• Bilingual (English/Spanish) preferred, but not required; language proficiency must be demonstrated on application materials
• An equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved may be considered

• Arizona Driver’s License or Equivalent

• Non-Exempt

• Part-time
• Up to 19 hours per week
• Work flexible schedule to meet the program, department, and/or institutional needs, which may include Fridays, nights, and/or weekends

• Knowledge of and ability to interpret, apply, and follow college policies and procedures
• Knowledge of or ability to maintain organizational structure, workflow, and operating procedures
• Knowledge of customer service practices and basic records management in a front-facing environment
• Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software, and applications especially those specific to the department operations
• Skill and ability to be self-directed and to manage one’s own time
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in coordinating logistics…