Service Center Lead & Customer Experience Expert
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
The Pep Boys Manny Moe & Jack of California is seeking a Customer Service Lead (CSL) to deliver exceptional customer experiences while serving as the primary on-site leader in the service center. The CSL will open/close the store per schedule, mentor staff, and ensure safety, compliance, and customer satisfaction are maintained every shift.
You will partner with technicians and management to optimize service operations, drive sales opportunities, and support team development through coaching and
For the Service Center Lead & Customer Experience Expert position at The Pep Boys Manny Moe & Jack of California, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Service Center Lead & Customer Experience Expert role in the description above.
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