Patient Services Representative

Patient Services Representative Work Status Details

Regular Full Time | 80.00 Hours Every Two Weeks.

Shift: Days. Pay Rate Type:
Hourly.

Location:

Internal Medicine.

• Min = $16.00
• Mid = $18.40
• Max = $20.80

The Patient Services Representative performs scheduling and registration, verifies eligibility and obtains authorizations for ambulatory appointments, procedures, or surgery scheduling in support of the patients' care needs. He/She is responsible for completing the patient registration in a timely and accurate manner to minimize interruption to patients' care.

• Schedules and reschedules all routine and non‑routine medical services for assigned patient population.
• Coordinates scheduling and referrals to other healthcare providers and services.
• Confirms daily data entry of medical appointments, special instructions, patient information, and pre/postoperative or procedure instructions.
• Performs administrative duties including answering phones, faxing and filing confidential documents, and basic internet and email utilization.
• Provides excellent customer service to all internal and external customers.
• Works closely with the back office/medical assistant team and provider(s) to maximize the patients' care experience.
• Performs scheduling and registration, verifies eligibility and obtains authorizations for ambulatory appointments, procedures, or surgery.
• Completes patient registration in a timely and accurate manner to minimize interruption to patients' care.
• Performs insurance verification; identifies pre‑certification needs; obtains and documents pre‑certification authorizations prior to appointment.
• Secures all demographic and financial information, including Medicare/Medicaid, Third Party Liability, and Workers Compensation; verifies and notifies insurance; completes cash deposits; explains and answers registration questions.
• Obtains and verifies required pre‑certification authorizations for any scheduled outpatient procedure or surgery.
• Schedules procedures or surgeries according to patients' plan of care.
• Communicates closely with patients regarding insurance, co‑pays, deductibles, authorizations, dates, appointments, etc.
• Transcribes orders.

• Essential: HS DIPLOMA/GED

• High School/GED Equivalency.
• 1 year related experience preferred.

A career at Onvida Health is more than just a job. It's a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well‑being of everyone in southwestern Arizona.

At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We're looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness.

If that sounds like you, you're our kind of people.

If you're looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.

Life in Yuma, Arizona
Yuma, recognized by Guinness World Records as the Sunniest City on Earth, offers more than just sunshine. It's a place where the great outdoors meets a welcoming, tight‑knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals - all while embracing the beauty of this desert oasis. With easy access to larger cities and popular destinations, Yuma makes it easy to balance a fulfilling career with time for personal adventures and relaxation.

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Physical Requirements and working conditions for this position will be provided to you up on interview.