Ground Operational Surveillance System; GBOSS) Field Service Representative

Type of

Requisition :
Regular Clearance Level Must Currently Possess:
Secret Clearance Level Must Be Able to Obtain:
Secret Public Trust/Other

Required:

None Job Family: IT Infrastructure and Operations

Job Qualifications:

Skills:

Hardware Configurations, Sustainable Systems, System Maintenance, Technical Support, Troubleshooting

Certifications:

None

Experience:

5 + years of related experience US Citizenship

Required:

Yes

Meaningful work and Personal Impact As a Ground Based Operational Surveillance System (GBOSS) Field Service Representative/Administrator the work you’ll do at GDIT will be impactful to the mission of supporting PM FPS (Product Manager, Force Protection Systems) customer. At GDIT, people are our differentiators. As a Ground Based Operational Surveillance System (GBOSS) Field Service Representative you will help ensure today is safe and tomorrow is smarter.

Our work depends on FSR joining our team to support the mission of the Warfighter. This position will require you to attend a three-week training course in Crane, IN prior to starting on site. Oversee and perform installations, de-installs, testing systems and components installation, configuration and maintenance of servers including physical and virtual environments, and performing Perform Preventive Maintenance actions on a variety of systems belonging to the Elevated Sensors family of systems Create reports on system performance, security incidents and other key metrics as requested by the customer and/or GDIT Leadership Provides recommendations for system improvements based on analysis and industry best practices based on mission requirements Perform operational system performance checks, induction and return to service inspections, troubleshooting faults, remove and replace components, service generators, remove and replace fluids, adjustments and alignments, use hand tools and electronic measuring devices such as AC/DC voltage, amperage, and ohms meters Understand and follow technical manuals, engineering documents, schematic diagrams, safety bulletins, and news flashes;

be able to input data into databases and be able to retrieve data to perform maintenance or provide reports as requested Perform maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards and ability to perform minor maintenance on generators such as changing oil and filter and other duties as assigned related to scope of AOR (area of responsibility of an FSR/FST (Field Service Representative/Technician) Perform sustainment and PMCS maintenance on the towers and payloads Maintain detailed documentation of system configurations, procedures and changes.

Perform site surveys to determine the type and placement of systems Install and de-install systems and their components and train operators and end users Update databases, inform lead of job status and any issues encountered and must have the ability to generate/produce data and reports Provide support to end users and other IT staff by resolving complex hardware, software and system related issues.

Maintain detailed documentation of system configurations, procedures and changes Create reports on system performance, security incidents and other key metrics. Track and update work orders to include the replacement of parts component serial numbers removed and replaced, and possess experience utilizing COLTS

BS and 5-8 years of relevant experience (however years of experience will be considered in lieu of degree 9 years with AS/AS; 10 with High…