PRODUCE​/DEPT LEADER

Join to apply for the PRODUCE/DEPT LEADER role at Kroger

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Join to apply for the PRODUCE/DEPT LEADER role at Kroger

Job Description:

Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies.
• Be alert and assist in store security.
• Be perceptive and handle customer complaints.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.
• Proper indoctrination of all department employees. Ensure they can read scales and prices correctly.
• Provide adequate knowledge and training of price marking, ensuring proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized.
• Supervise all aspects of salad bar operations.
• Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency.
• Maintain personable, clean and neat appearance of departmental staff, ensuring proper uniforming and identification.
• Maintain good communication with all store personnel.
• Plan, organize, direct, and control the activities of the produce department, and may take charge of the store operation in the absence of the store manager (in scope of authority).
• Direct the receiving, storing, pricing, and merchandising of all produce products.
• Assure adequate stock and supplies by proper ordering, so that department inventories can be maintained at optimum levels.
• Maintain and submit required records and reports and use them effectively.
• Maintain effective and good house cleaning in all areas (a) Clean and/or defrost cases according to schedule. (b) Clean floors. (c) Keep a clean, orderly cooler and preparation area. (d) Maintain proper disposal of waste and material.
• Keep adequate supplies on hand: bags, pricing and making equipment, etc.
• Analyze continuously all aspects of produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes, or make recommendations to store manager.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manager.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Demonstrate an aptitude to manage people and organize workloads.
• Perform all duties as assigned by the store manager and/or supervisor.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.).
• Working knowledge of produce and preparation and general knowledge of store operations.
• Position requires a person who is adept at communication with employees, customers, and supervision, and is constantly alert, because of constantly changing priorities and demands, must be able to react quickly.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to…