Customer Service Associate

Apply for the Customer Service Associate I role at Family Dollar and help deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise, unload trucks, and replenish stock in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hospitality, grocery, or drug store environments highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift 30–50 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship‑management skills required
• Strong organizational and communication skills required
• Strong problem‑solving and decision‑making skills required

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Medical, pharmacy, dental, and vision insurance
• And much more!

We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. We make all employment decisions without regard to any protected status. In accordance with local laws, minors are eligible for consideration for employment in certain roles. We are committed to complying with the Americans with Disabilities Act and providing reasonable accommodations to qualified individuals with disabilities.