Thrift Store Asscociate

Job Title:

Thrift Store Associate (Part-Time)

Reports to:

Thrift Store Manager

Job Purpose:

The Part-Time Thrift Store Associate is responsible for supporting the daily operations of the thrift store under the direction of the Thrift Store Manager. This role involves sorting, cleaning, pricing, and displaying donations, ensuring a clean and safe environment, providing excellent customer service, and assisting with cashier duties. The associate will work collaboratively with volunteers to ensure smooth store operations and perform other duties as assigned.

Essential Duties and Responsibilities:

• Sort, clean, price, and display donated items in an organized and appealing manner.
• Test electronics to ensure they are in working condition before pricing and displaying.
• Provide friendly, courteous, and excellent customer service to all patrons.
• Partner with volunteers to maintain efficient store operations and a positive work environment.
• Operate the cash register, handle money accurately, and process customer transactions.
• Clean and organize the store to maintain a tidy, safe, and welcoming environment.
• Perform other duties as assigned by the Thrift Store Manager.

Necessary Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Basic knowledge of customer service principles and practices.
• Ability to handle money accurately and process transactions efficiently.
• Strong organizational skills with attention to detail for sorting, pricing, and displaying items.
• Ability to work collaboratively with volunteers and team members.
• Basic problem-solving skills to address minor customer inquiries or concerns.
• Effective communication skills, both verbal and written, to interact with customers and team members.
• Ability to learn and operate basic store equipment and software, including cash registers.
• Physical ability to perform tasks such as standing, walking, sitting, using hands to handle or feel objects, tools, or controls, and occasionally lifting and/or moving up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualification Requirements:

• High school diploma or equivalent is required.
• Computer literate in Word, Excel and ability to learn at, in a reasonable amount time, shelter software.
• Able to operate all vehicles and have a clean driving record.
• Previous retail, customer service, or thrift store experience is a plus but not required.
• Must have a clean criminal background check.
• Internal applicants must have completed the initial 90-day evaluation period and must not have had any disciplinary infractions within the past 90 days.

Physical Demands and Abilities:

• Frequently required to stand, sit, walk, run, jump, bend, twist, balance, stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear; taste or smell; use hands to handle, or feel objects, tools or controls.
• Frequently lift and/or move up to 50 pounds.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is typically moderate.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.