Customer Support Specialist Yuma, AZ

We are looking for a mid-level Customer Support Specialist who turns prospects into long-term customers and quotas into milestones. This sales marketing role at 3M turns 4 years into $55,000 - $77,000 and turns $55,000 - $77,000 into a stake in what comes next.

• Sniff out the Talkdesk gap that's leaking deals at handoff
• Create sales collateral, decks, and proposals that move prospects forward
• Use Jira Service Management and Talkdesk tools to automate and scale outbound efforts
• Mentor junior reps on outreach cadence and objection handling
• Draft the cold-outreach copy that survives a mid-level buyer's inbox
• Feed sales the Salesforce Service Cloud signals that say a buyer is ready now

• Excellent written and verbal communication skills
• The judgment to distinguish a fire drill from an actual fire
• Flexibility to adapt your approach as business needs evolve
• A knack for Active Listening that colleagues quietly come to rely on
• Bachelor's degree in a related field, or equivalent practical experience
• Real Self-Motivation chops, plus the Innovation curiosity to keep growing
• Self-motivated and able to work independently with minimal oversight

Quietly, from Yuma, 3M has become the low-drama sales marketing partner that AZ's most demanding teams refuse to replace. We hire hardworking people, get out of their way, and let the Jira Service Management results speak.

Sign on for $55,000 - $77,000, gain a growth path into sales marketing, a personal mentor, and benefits that make Yuma feel like home.

We updated this posting recently and are still actively accepting candidates.

Pair your Active Listening with our Data Entry-heavy team and watch what 3M can build.