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Field Technical support engineer

Job in 1500, Zaandam, North Holland, Netherlands
Listing for: CPM Animal Feed & Oilseed Solutions
Full Time position
Listed on 2026-05-14
Job specializations:
  • Engineering
    Field/Service Technician, Maintenance Technician / Mechanic, Systems Engineer, Electronics Technician
Salary/Wage Range or Industry Benchmark: 60000 - 80000 EUR Yearly EUR 60000.00 80000.00 YEAR
Job Description & How to Apply Below
About CPM
CPM supplies process equipment for the animal feed, biomass, oilseed, and waste processing industries — from design through to production and everything in between. We do this in close collaboration with our colleagues in the United States and Asia. In addition, we work worldwide with agents and mill builders. We have an extensive knowledge platform in the field of processing technologies, enabling us to continuously develop and innovate.

At CPM, no two days are the same, and we are proud of our dedicated and passionate employees.

The Role
As a  Field Technical Support Engineer , you support customers, service technicians, and commissioning engineers with diagnosing and resolving technical issues on CPM machines and production lines. You work in the office, remotely and on-site, playing a key role in ensuring reliable machine performance and high customer satisfaction.

Key Responsibilities

Provide online technical support

Act as the technical point of contact for customers and field service staff

Diagnose and resolve machine faults remotely and at customer sites

Advise on repairs, spare parts, tools, and maintenance solutions

Coordinate service activities with the Service Planner

Support and coach service technicians and commissioning engineers

Perform on-site inspections, testing, and commissioning support

Maintain and share technical documentation and service reports

Contribute to preventive maintenance, service process improvements, and product enhancements

Perform service jobs on specialized machines

Support training activities and knowledge transfer to customers and colleagues

Your Profile

MBO+ level technical education or equivalent

Strong technical knowledge of industrial machinery and production processes

Experience with mechanical, hydraulic, and pneumatic systems is beneficial

Analytical, hands‑on, and customer-focused

Willingness to travel is essential

What We Offer

A competitive salary in line with the market

27 vacation days plus 13 ADV (additional leave) days

Excellent pension scheme

Laptop, phone, tablet, and a company service van to support you in your work

An independent and challenging role within an international company

An informal and friendly company culture with enjoyable team activities and outings

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