Patient Services Representative

Patient Services Representative

Join to apply for the Patient Services Representative role at Cardiovascular Institute of the South
.

3 days ago – be among the first 25 applicants.

Cardiovascular Institute of the South is a leading organization dedicated to advancing heart health through innovation and excellence. It is part of the national cardiology platform Cardiovascular Logistics (CVL). Together, we share the mission of providing patients with the highest quality cardiovascular care available, improving outcomes, and shaping the future of heart health.

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit‑sharing plan
• Company‑paid short‑term and long‑term disability coverage
• Company‑paid life insurance for you and your family
• Access to company‑provided training and educational resources
• Eligibility for annual merit‑based performance increases
• Accrued General Purpose Time (GPT)
• Eight company‑paid holidays
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents

• Perform front‑desk duties such as patient check‑in/out, appointment scheduling, and handling payments and medical records.
• Serve as the first point of contact for patients, ensuring a professional and welcoming environment.
• Support clinical and billing teams with accurate administrative and clerical documentation.

• Ensure smooth patient flow by efficiently managing appointments, follow‑ups, and no‑shows.
• Accurately collect and update patient information, including insurance and billing details.
• Maintain compliance with HIPAA privacy and security standards while handling sensitive patient data.
• Facilitate effective communication between departments through electronic message documentation and schedule coordination.

• High school diploma with strong communication and customer service skills.
• Knowledge of patient scheduling, billing, and insurance processes preferred.
• Ability to quickly learn and use computerized medical office systems.
• Friendly, organized, and dependable with a focus on patient‑centered service.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care