Associate Manager, Management

Company Overview

Off The Hook is the only truly authentic Cajun, quick‑casual dining experience that offers something for the whole family. Founded with a simple idea: to share our love for Cajun foods and culture in a timely manner, we promote family recipes with bold, authentic flavors that represent the region and combine the essence of Cajun cooking with the speedy convenience of quick service.

• 401(k) and 401(k) matching
• Competitive salary
• Dental, health and vision insurance
• Paid time off and flexible schedule
• Employee discounts, free food & snacks, free uniforms
• Training & development, opportunities for advancement
• Company parties and weekly pay

As the Associate Manager
, you will play a pivotal role in overseeing daily operations and ensuring the smooth functioning of our business. Working closely with the General Manager, you'll contribute to strategic planning, manage team performance, and uphold high standards of customer service.

• Collaborate with the General Manager to develop and implement strategic plans to enhance operational efficiency and achieve business goals.
• Oversee daily operations to ensure smooth and efficient workflow across the restaurant team.
• Manage and support department heads or team leaders, providing guidance and leadership to achieve performance targets and deliver exceptional customer service.
• Implement and maintain policies and procedures that uphold organizational standards and compliance requirements.
• Foster a positive work environment by promoting teamwork, professional development, and team engagement.
• Act as a liaison between the team and management, facilitating communication and resolving issues promptly.
• Analyze operational data and performance metrics to identify areas for improvement and implement solutions.
• Maintain awareness of market trends, industry developments, and competitor activities to recommend strategies to stay competitive.
• Uphold company values and ensure adherence to health, maintenance, safety, and regulatory standards.

• Detail‑oriented, organized, and able to manage multiple priorities that may be constantly changing.
• Able to work a variety of shifts including days, evenings, and weekends and travel as needed for work related functions and training.
• Must be Serv Safe certified or willing to obtain certification.
• 2+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required; some college preferred.
• Possess a valid driver’s license.

Off The Hook is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.