Improvement Consultant

Performance Improvement Consultant page is loaded## Performance Improvement Consultant locations:
Genesis Hospice (Morrison House) time type:
Full time posted on:
Posted 9 Days Agojob requisition :
JR105241#
** GENESIS HEALTHCARE SYSTEM
** In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis Health Care System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do *- always.*##

Position Details:

Work Shift:

Day Shift (United States of America)
Scheduled Weekly

Hours:

32

Department:

Hospice## Overview of Position:

Participates actively in the performance of quality improvement, CQI, and IOP activities; coordinates the educational needs of staff related to clinical, regulatory, accreditation, risk management, and competency requirements.
** ESSENTIAL DUTIES
** 1.
Provides input regarding staff performance, productivity, and problems/needs.  2.
Communicates risk-relevant QI reports and identifies areas for improvement.  3.
Collects and analyzes benchmarking data.  4.
Coordinates medical record review to assure completeness and compliance with program policies and accepted standards or practice.  5.
Coordinates the development of documentation forms, assuring compliance with applicable standards.  6.
Identifies modifications to standards, protocols and procedures to assure compliance with regulatory requirements.  7.
Maintains knowledge of industry trends and communicates to appropriate staff; demonstrates knowledge of care requirements for all patients served.  8.
Conducts and monitors orientation of new personnel.  9.
Serves as chairperson of department’s Compliance Committee which includes the operation and monitoring of the Agency’s Compliance Program.  10.
Develops and distributes written standards of conduct, policies and procedures that promote Agency’s commitment to compliance.  11.
Addresses specific area for potential fraud such as claims development and submission and financial relationships with physicians and other health care professionals.  12.
Assists with supervisor call as needed.  13.
Performs other functions as assigned.  14.
Addendum for additional duties for Hospice Triage Nurse
** QUALIFICATIONS
* * 1.
BSN or Bachelor’s degree in a health-related field and current Ohio RN License.  2.
Two years clinical experience with one year in home care/hospice.  3.
Experience in performance improvement activities.  4.
Excellent interpersonal, decision-making, facilitation, conflict resolution and investigative skills.  5.
Demonstrates excellence with listening, verbal and written communication skills.  6.
Exhibits high level of analytical ability to handle complex problem solving and analyses o data related to deliver services.  7.
Has knowledge of clinical documentation protocols, health regulations and standards.
** PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
** 1.
Living the Genesis Mission, Vision and Values:

• Performs work in a manner that is quality focused.  
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.  
• Results oriented and focused on achievement of objectives.  
• Acknowledges and responds to the diversity of people and the situation.  
• Encourages peers (others) to be owners of change.  
• Always makes the effort to anticipate and exceed customer needs and expectations.  
• Possesses the ability to engage others with patience and understanding.  
• Acts in a manner that creates positive first and lasting impressions.  
• Demonstrates the ability to own issues until they are resolved.  2.
Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)  
• Introduces self and role…connects with everyone.  
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.  
• Asks for and anticipates needs and…