Hearing Instrument Sales Specialist Trainee; Zanesville, OH

Hearing Instrument Sales Specialist Trainee (Zanesville, OH)

Join to apply for the Hearing Instrument Sales Specialist Trainee (Zanesville, OH) role at Audibel
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The Hearing Instrument Sales Specialist Trainee will be trained in all aspects of hearing aid fittings, service/repairs, and sales, including product knowledge, testing, diagnosis of hearing loss, fittings and sales of hearing products and accessories, patient counseling, and aural rehabilitation. Treated trainees will also learn to meet and provide services to patients remotely through Audibel’s Tele Hear program. HIS Trainees must complete the requisite for a dispensing license and practice within applicable state law before obtaining said licensure.

Audibel will sponsor, train, and fund the process and fees of obtaining said license.

The training program will include the apprentice working with their assigned sponsor. Trainees will receive additional training via job shadowing of other practitioners, which may include travel to other locations. Study materials, testing fees, and travel arrangements will be paid by the AAH.

• Provide Patient Journey Experience through counseling and instruction.
• Complete requirements for state temporary license.
• Learn to conduct patient diagnostics.
• Train with licensed specialists to complete practicum hours; may include travel to other regions.
• Learn to conduct comprehensive hearing evaluations to identify type and degree of hearing loss.
• Learn to make appropriate recommendations based on hearing test results.
• Become proficient in troubleshooting, repairing and servicing all types of hearing instruments and accessories.
• Attend the Patient Journey Protocol class and observe other specialists in practice.
• Train with a Specialist or Audiologist on difficult fittings.
• Learn the Starkey product line and programming of hearing instruments. Attendance for one week at the CFE training program in Minneapolis is required; travel to Starkey training events may be required.
• Learn tactics and styles of hearing aid sales and accessories.
• Coordinate training efforts through the AAH national training audiologist.
• Train and work with patients via Tele Hear.
• Train with area specialists on patient care, ensuring comfort and understanding of patient needs and requests.
• Learn to use Tele Hear tools to work with patients remotely, including programs such as Skype, VSEE, and GoTo Meeting, and understand online tools to adjust and fit patients offsite.

• Attendance at meetings.
• Create a calendar for each location.
• Assessment of dispensing skills.
• Patient Satisfaction.
• Providing timely data for insurance billing.
• Diagnostic skills.

• Support Northland Employee Corporate and/or Department Guidelines.
• Check and verify quality.
• Support corporate health and safety objectives.
• React to change productively and handle other essential duties as assigned.

• Minimum Education, Certification and Experience Requirements:
• High school required; college degree preferred or equivalent work history in a healthcare or technical field;
  Bachelor’s in Speech and Hearing Sciences/Communication Disorders ideal.
• 1+ years of Sales experience preferred and/or background in medical or hearing aid industry.
• Knowledge of the hearing aid industry a plus.
• Ability to organize and execute a plan.
• Good problem solving, analytical abilities, verbal and written communication, organizational and interpersonal skills required.
• Comfortable working with online computer systems and programs.
• Public speaking experience and training.

The annual hourly rate for this position ranges from $16.00–$22.00 per hour. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is eligible for commissions based on performance results; there is no guarantee of payout.

The following benefits—subject to applicable eligibility requirements—include medical, dental, vision, 401(k) retirement, life insurance, short‑term disability, long‑term disability, employee assistance, hearing aid benefits, PTO, paid sick and safe time, and six paid holidays annually.

The above declarations are not intended to be an all‑inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

• Internship

• Full‑time

• Health Care Provider

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