Mastectomy Fitter

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis Health Care System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.

Position Details:

Work Shift:

Day Shift (United States of America) Scheduled Weekly

Hours:

20 Department:
Women's Boutique

Overview of Position:
The Mastectomy Fitter is responsible for assessment of mastectomy patients. Performs physical assessment of mastectomy patient. formulates and implements a care plan based upon the assessment.

• Greet Boutique customers & Mastectomy fitting clientele.
• Be proficient in the cash register use & daily sales logs, store credits, returns, gift cards, online payroll deduction, etc.
• Receive in merchandise from PO orders and credit card purchases, and perform proper required accounting and receiving procedures that are involved with checking in orders to the Boutique, manage good relationships with vendors.
• Inventory assessment
• Restocking, decorating and arranging
• Answer incoming phone calls and schedule appointments
• Update customer information and track customer orders
• Maintain EPIC system for the Genesis Women’s Boutique
• Attend staff meetings as scheduled
• Balance and deposit cash register daily
• Visit post‑op Mastectomy patients on the surgical units before the patient is discharged to provide immediate post mastectomy garment kit instructions and post op fitting information.
• Assess mastectomy patient insurance verification/benefit
• Assess mastectomy patient provider order
• Perform physical assessment on mastectomy clients to evaluate prosthetic and bra size, skin integrity, posture, balance, swelling at surgical site/lymphedema, any voiced questions or concerns from the client.
• Formulate a care plan based upon the assessments, this may include: verifying orders and/or modifying order per physician or caregiver, needs assessment, review history, EPIC flow sheet.
• Implement a Mastectomy fitting care plan for each individual client.
• Utilize a follow up plan that coincides with the clients goals & satisfaction, PMI, and confirm client understands education, care of product, warranty information, and Medicare standards, if applicable.
• Compliance with all policy and procedures.
• Fitters will follow, The Code of Professional Responsibility:
  Rules & Procedure (American Board for Certification in Orthotics, Prosthetics & Pedorthics), including Mastectomy Fitter Guidelines for Continuing Education MCE.

• HS Diploma or GED required.
• Required to attend Mastectomy Fitting Training Seminar and Advanced Seminar (professional board approved)
• Non-Allied Health Professionals are required to complete 250 hours of mastectomy fitting patient care experience under supervision of professional Certified Mastectomy Fitter. Allied Health professionals are required to complete 125 hours of mastectomy fitting patient care experience under supervision of professional Certified Mastectomy Fitter.
• Upon completion of above training requirements, incumbent must sit for Certified Mastectomy Fitter exam.
• Solid written and verbal communication skills.
• Knowledge of MS Office products (Word, Excel).
• Ability to handle multiple priorities.

• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results…