Guest Experience Lead

Guest Experience Lead role at McDonald’s. Flexible scheduling with a focus on guest satisfaction and team support.

• Lead the guest experience by checking in with guests and ensuring they are enjoying themselves
• Be the solution by handling guest concerns and providing resolution to their satisfaction
• Collaborate with your team to maintain a welcoming, friendly, and clean restaurant environment
• Provide expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

• A humble and hospitable demeanor
• Passion for helping and serving others (customers and fellow team members)
• A desire to learn and grow
• The ability to communicate effectively and anticipate customer needs

• Competitive pay from $12.75 per hour to $14.49 per hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Restaurants

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment.

If you need assistance accessing or reading this job posting or require an accommodation during the application or hiring process, please contact mcdonal

This job posting contains general information about working in this restaurant. This posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.