Forklift Field Service Technician

Forklift Field Service Technician

Join to apply for the Forklift Field Service Technician role at Alta Equipment Group in Zeeland, MI
. We are the largest equipment dealer in North America and need a skilled technician to maintain and repair forklifts and other material handling equipment.

• Company van (parked at home each day)
• Company fuel card
• Company paid cell phone
• Tool insurance
• Paid time off
• Paid holidays
• Outstanding benefits package:
  Dental, Vision, and 100% employer paid Medical insurance, plus more
• 401(k) with match
• Competitive wages
• Company uniforms provided

• Perform preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Complete each repair job in a timely, efficient and professional manner
• Provide exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on-board parts inventory
• Incorporate Alta’s Guiding Principles into daily activities
• Perform other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

• Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic:
  Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate:
  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Physical/Sensory Functions:
  Regularly will stand, walk, use hands, reach with hands;
  Frequently will talk/hear;
  Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Vision:
  No special vision requirements.
• Lift and/or Move Functions:
  Regularly will lift up to 10 pounds;
  Frequently will lift 11 to 25 pounds;
  Occasionally will lift from 26 to 100+ pounds.
• Work Environment:
  Regularly will work near moving mechanical parts;
  Frequently will be exposed to fumes or airborne particles, outdoor weather conditions;
  Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration.

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles:
Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact  immediately!